Cancellation policy
Order Cancellation Policy – Her Paper Path
Last updated: May 2026
At Her Paper Path, we understand that sometimes plans change. Please read our cancellation policy carefully before placing an order.
1. Order Cancellations
Customers may request to cancel their order within 12 hours of placing it.
If the order has not yet been processed or shipped, we will do our best to cancel it and issue a full refund.
To request a cancellation, please contact us as soon as possible at:
📧 hello@herpaperpath.com
2. Orders Already Processed or Shipped
Once an order has been processed, prepared, or shipped, it can no longer be cancelled.
In this case, customers must wait to receive the order and follow our Returns & Refund Policy.
3. Custom or Personalized Orders
Custom-made, personalized, or made-to-order items cannot be cancelled once production has started.
4. Digital Products
Due to the nature of digital products, all digital purchases are final and cannot be cancelled or refunded once delivered or downloaded.
5. Refund Processing
If a cancellation request is approved:
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Refunds will be issued using the original payment method.
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Processing times may vary depending on your bank or payment provider.
6. Contact
For any questions regarding cancellations, please contact us at:
📧 hello@herpaperpath.com
Thank you for supporting Her Paper Path 💌